How Can Technology Help Solve Work Shortage in Senior Care?

As the population grows older, more staff will be needed to care for them, whether in senior living facilities or at home. In fact, the demand for aids is anticipated to grow by 36% by 2028. As it is, senior care already faces hiring and retention challenges. Annual turnover is between 40% and 75%, which can cost organizations thousands of dollars just to replace lost staff.


Technology-enabled facilities and organizations not only attract younger, tech-savvy workers but also facilitate the necessary tools to help with efficiency and productivity. This is especially helpful during the current crisis. Technology is always advancing, but even the most basic tools can improve caregiver satisfaction and make a positive impact for staff and patients.


Automation and timesaving tools are important to help streamline the workflow and improve morale across the board. These technologies may include smart speakers and secure mobile devices to help with workload management and productivity. That way, caregivers have more time and energy to provide direct care to their patients.


Videoconferencing tools can help care teams coordinate care and share information across multiple locations, even within the same facility. It also enables caregivers and residents to meet face to face with family members and loved ones, which is especially helpful during the coronavirus crisis.


Technologies that use passive sensors, smart wearables, and AI-powered analytics can be helpful for monitoring safety, security, health, and wellness for residents. For instance, VitalCare, a platform from VitalTech, is designed to detect falls, activate an alarm using voice, collect vitals to generate health alerts, track activities of daily living, and more. This platform recognizes normal patterns of behavior and can detect changes that may indicate the onset of illness or other health issues.


Similarly, sensors to monitor patients’ movements can help detect unusual activities, such as sleeping for too long or staying in the bathroom for too long.


As the number of available technologies grows, so does the opportunity for pulling together different features across multiple systems. Aiva Health is an operating system that is already doing this with a dashboard that includes workflow and videoconferencing tools as well as systems that handle meal menus, activity calendars, motion sensors, medication compliance, daily COVID-19 check-ins, and more.


Automated solutions allow caregivers to focus on residents who need attention and proactively respond to potentially serious conditions. The resulting benefits are becoming increasingly necessary.


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