Frequently Asked Questions

How do I work with you?

We make the process of working together as streamlined as possible. Learn more about how it works or, for product-specific guidance, explore our MCA process or our LTCI process. If you’re new to Krause or aren’t sure where to begin, we encourage you to schedule a call with one of our in-house specialists.

Do you work directly with my client?

While we are happy to answer any questions your clients may have regarding our products and services, the attorney and agent are our preferred points of contact in most scenarios. In cases involving long-term care insurance, a specialist associated with Krause Financial may work directly with your client.

Do you charge fees to purchase your products?

Typically, no fees are involved for long-term care insurance policies, funeral expense trusts, long-term Medicaid Compliant Annuities, and many of our other products. However, we do charge fees to your clients for MCAs with terms shorter than 48 months. All our case analysis, guidance, and custom plans are 100% complimentary with no obligation to proceed.

Do I need to work with a local agent?

No, you do not. In cases where there is no agent involved, our office acts as the writing agent. However, if you are a licensed insurance agent or you would prefer to work with a local agent, we offer contracting on all our insurance products. Contact us for more information.

Can you provide state-specific planning guidance?

Our planning staff is well-versed in state-specific rules and product availability. Knowing these regulations is key to a successful long-term care plan, so let us do the legwork for you. You can view your state’s Medicaid figures through your Attorney Access account.

What is the relationship between Krause Financial, Krause Group, and other Krause brands?

Krause Group is our parent brand that provides asset preservation solutions, resources, and education for long-term care to professionals and consumers nationwide. Krause Financial joins Krause Agency and Senior Care Counsel as one of the brands under the Krause Group umbrella. While Krause Financial serves attorneys, Krause Agency serves agents and Senior Care Counsel serves consumers.

Where is Krause Financial located?

Our main office is located in De Pere, WI. We also have remote staff who work in other locations across the U.S. We work with clients nationwide and are available Monday through Friday from 7:00 a.m. until 5:00 p.m. CT. In summer months, our office closes on Fridays at 1:00 p.m. CT.

Learn how working with Krause can empower your practice.

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